Frequently Asked Questions
Booking and Reservations
You can easily book a transfer by visiting our website or contacting our customer service team directly.
Yes, you can modify your reservation by contacting our customer service team subject to availability and any applicable fees.
We require details such as your pickup location, drop-off location, date, time, number of passengers, and any special requirements.
Services and Vehicles
We provide a range of vehicles to suit different needs, including sedans, SUVs, vans, and luxury cars, ensuring comfort and style for every journey.
Yes, some of our vehicles offer amenities such as Wi-Fi, bottled water, and refreshments. You can specify your preferences when booking.
Absolutely! We have options for group transfers and can accommodate corporate events with our fleet of vehicles and professional drivers.
Payment and Pricing
We accept various payment methods, including credit/debit cards, online payments. Payment details will be provided during the booking process.
Our pricing is transparent, and we strive to minimize additional fees. Any applicable fees, such as for extra waiting time or changes to the itinerary, will be communicated upfront.
Yes, we provide corporate billing options for businesses with frequent transfer needs. Contact our corporate services team for more information.
Safety and Customer Support
Yes, all our drivers are licensed, experienced, and undergo background checks. Our vehicles are also fully insured for passenger safety.
We prioritize passenger safety by regularly maintaining our vehicles, adhering to traffic regulations, and implementing hygiene protocols. Additionally, our drivers are trained in safe driving practices
Our customer support team is available 24/7 to assist you. You can reach out via phone, email, or through the messaging feature in our Web.
Service Coverage
Yes, we provide both local and international transfers, subject to availability. Please specify your destination when booking, and we will do our best to accommodate your request.
Yes, our transfer services operate round-the-clock, allowing you to book a ride anytime, day or night, for your convenience.